sabas99 Privacy Policy

1. Introduction

sabas99 ("we", "us", "our") operates the online casino and sports betting platform accessible at sabas99.org. This Privacy Policy describes the types of personal information sabas99 collects from members and visitors, the purposes for which that information is processed, and the rights available to individuals in relation to their personal data.

By registering a sabas99 account, making a deposit, or otherwise accessing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the sabas99 Platform.

This Privacy Policy should be read alongside the sabas99 Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

sabas99 collects personal data through the following channels: direct submission by the member during registration and account use; automatic collection through the Platform's technical infrastructure; and from third-party service providers involved in payment processing and identity verification.

2.1 Registration and Account Data

When you create a sabas99 account, we collect:

• Full legal name (as it appears on your Malaysian IC or passport);
• Date of birth (for 21+ age verification purposes);
• Email address;
• Mobile phone number;
• Residential address;
• National identification number (MyKad) or passport number, collected during KYC verification.

2.2 Financial Data

To process deposits and withdrawals in MYR, sabas99 collects:

• Bank account details (account number and bank name) for withdrawal processing;
• E-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay) where used as a payment method;
• Transaction records including deposit amounts, withdrawal requests, and betting history.

sabas99 does not store full credit card numbers. Payment card transactions, where applicable, are processed by PCI-DSS compliant third-party payment processors who do not share full card details with sabas99.

2.3 Technical and Usage Data

sabas99 automatically collects the following data when you access the Platform:

Data Type	Purpose	Retention
IP address	Fraud detection, geographic access monitoring	12 months
Device identifiers	New device detection, security alerts	12 months
Browser type & OS	Platform optimisation	6 months
Session timestamps	Responsible gaming monitoring, security	24 months
Clickstream data	Platform improvement, fraud prevention	6 months

2.4 Communications Data

Records of communications between you and the sabas99 support team — including Live Chat transcripts, email correspondence, and support ticket history — are retained for quality assurance, dispute resolution, and regulatory compliance purposes.

3. How sabas99 Uses Your Personal Data

sabas99 uses the personal data it collects for the following purposes:

• Account Management: Creating, maintaining, and securing your sabas99 member account; processing your login credentials; sending account-related notifications.
• KYC and Age Verification: Verifying that you are 21 years of age or older and that your identity matches the registration information provided, as required under responsible gaming obligations.
• Payment Processing: Processing MYR deposits via Maybank2u, CIMB Clicks, Touch 'n Go eWallet, FPX, and other accepted payment methods; processing withdrawal requests to your verified bank account or e-wallet.
• Fraud Prevention and Security: Detecting and preventing fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the Platform.
• Responsible Gaming: Monitoring account activity to identify signs of problem gambling behaviour; communicating responsible gaming resources to at-risk members; enforcing self-exclusion periods and deposit limits activated by members.
• Platform Improvement: Analysing usage patterns to improve the sabas99 Platform, personalise content where permitted, and resolve technical issues.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to members who have not opted out of such communications.
• Legal Compliance: Meeting obligations under applicable anti-money laundering legislation and international gaming authority requirements.

4. Legal Basis for Processing

sabas99 processes personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the sabas99 Terms & Conditions — including account creation, payment processing, and game access.
• Consent: Marketing communications and certain cookie-based tracking, where you have provided explicit consent. Consent may be withdrawn at any time.
• Legitimate Interests: Fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where these interests are not overridden by member privacy rights.
• Legal Obligation: KYC/AML procedures and record-keeping required under applicable regulatory frameworks.

5. Sharing Your Personal Data

5.1 sabas99 does not sell, rent, or otherwise commercially disclose your personal data to third-party advertisers or data brokers.

5.2 sabas99 may share your personal data with the following categories of third parties where necessary to operate the Platform:

• Payment Processors: Maybank, CIMB, FPX, Touch 'n Go, Boost, GrabPay, and other payment service providers involved in processing your MYR transactions. Data shared is limited to what is required to complete the transaction.
• Identity Verification Services: Third-party KYC providers who assist with verifying Malaysian IC and passport documentation. These providers are contractually bound to process data solely for verification purposes.
• Game Software Providers: sabas99's casino and sportsbook platform integrates games from third-party providers. These providers may receive anonymised or pseudonymised gameplay data for the purpose of game functionality and RNG audit compliance.
• Legal and Regulatory Authorities: Where required by applicable law, court order, or where sabas99 determines in good faith that disclosure is necessary to protect the rights, property, or safety of sabas99, its members, or the public.

6. Data Retention

6.1 sabas99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

6.2 Account data is retained for the duration of the member relationship. Following permanent account closure, sabas99 retains core account and transaction records for a period of five (5) years in compliance with applicable AML record-keeping requirements.

6.3 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identified individual.

6.4 Communications records (Live Chat transcripts, email correspondence) are retained for a period of two (2) years from the date of the communication, or longer where the communication is relevant to an unresolved dispute.

7. Cookies and Tracking Technologies

7.1 sabas99 uses cookies and similar tracking technologies to operate the Platform, maintain login sessions, detect fraudulent activity, and analyse Platform usage patterns.

7.2 The following categories of cookies are used on the sabas99 Platform:

• Strictly Necessary Cookies: Essential for the operation of the Platform — maintaining your logged-in session, remembering your preferences, and enabling secure payment transactions. These cookies cannot be disabled without disrupting Platform functionality.
• Analytics Cookies: Used to understand how members interact with the sabas99 Platform — which pages are visited, how long sessions last, and which features are most used. This data is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and account takeover prevention.

7.3 You may configure your browser to refuse cookies or to alert you when cookies are being sent. Disabling non-essential cookies will not affect your ability to access the sabas99 Platform, though some features may function differently.

8. Security Measures

8.1 sabas99 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption on all data transmitted between member devices and the sabas99 Platform;
• AES-256 encryption for sensitive data stored at rest;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Two-factor authentication available for all member accounts;
• Automated monitoring for unusual login patterns and potential account compromise;
• Regular security assessments and penetration testing of Platform infrastructure.

9. Your Privacy Rights

As a sabas99 member, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data sabas99 holds about you at any time.
• Right to Rectification: You may request correction of any personal data that is inaccurate or incomplete. Basic account details can be updated through the account settings panel; name and date of birth corrections require supporting documentation.
• Right to Erasure: You may request deletion of your personal data following permanent account closure, subject to legal retention obligations.
• Right to Restriction: You may request that sabas99 restrict processing of your personal data in certain circumstances, such as while a complaint is being investigated.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to Complain: If you believe sabas99 has not handled your personal data in accordance with this Privacy Policy, you may contact us via Live Chat or email to lodge a formal complaint.

To exercise any of these rights, contact the sabas99 support team via 24/7 Live Chat. Requests will be acknowledged within 48 hours and resolved within 30 days.

10. Children and Minors

10.1 sabas99 is strictly an adult platform. The minimum age requirement for account registration is 21 years. sabas99 does not knowingly collect personal data from individuals under the age of 21.

10.2 If sabas99 becomes aware that personal data has been collected from an individual who is under 21 years of age, the account will be immediately closed, the data will be deleted, and any deposited funds will be returned to the original payment method.

10.3 If you are a parent or guardian and believe your child has registered a sabas99 account, please contact the 24/7 support team immediately via Live Chat. 🔞

11. Third-Party Links and Services

11.1 The sabas99 Platform may contain references to third-party payment processors and game software providers. These third parties operate under their own privacy policies, and sabas99 is not responsible for the privacy practices of third-party service providers.

11.2 sabas99 recommends that members review the privacy policies of any third-party service providers with whom they interact in the course of using the Platform, particularly payment processors processing MYR transactions.

12. Changes to This Privacy Policy

12.1 sabas99 may update this Privacy Policy from time to time to reflect changes in Platform operations, legal requirements, or industry best practices. Material changes will be communicated to registered members via the registered email address and through a notice on the Platform.

12.2 The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Continued use of the sabas99 Platform following the effective date of any revision constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or sabas99's data practices, please contact the support team:

• Live Chat: 24/7 Live Chat support available directly on the sabas99 Platform — the fastest way to reach us.
• Email: [email protected] — for formal written privacy requests and complaints. Response within 48 business hours.

sabas99 operates as an independently operated online gaming platform. This Privacy Policy governs all personal data processing activities in connection with the sabas99.org platform and associated services.